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ColorMatrix is fully committed to ensuring that our customers are able to create products that meet the highest possible quality standards and are manufactured as cost-effectively as possible.
Analytical Support
Our support starts in the laboratories of our Technical Centers
located around the globe. Our expert technical team of chemists and
analytical technicians, resourced with a comprehensive range of
analytical tools are employed to provide our customers with
accurate color matching and product services.
Technical Field Support
Our global team of Technical Service Engineers (TSEs) are trained
to assist with product trials, equipment installations, production
start-ups and provide full in-house training.
Customer Service
Our award winning Customer Service teams are located globally and
trained to handle customer orders efficiently. Our teams have a
wide linguistic capability such that in most cases we are able to
support our customers in their own language.
Reporting
The ColorMatrix CuBase cost/benefit evaluation system is designed
to analyze our customers' specific production processes and
provides a full report of potential savings that could be achieved
by using ColorMatrix technologies.
The ColorMatrix full system approach enables our customers to
achieve maximum value from our technologies.